ServiceNow IT Operations Management (ITOM)

ServiceNow IT Operations Management (ITOM) enhances IT visibility, automates processes, and uses AI-driven insights to proactively detect and resolve issues, ensuring optimal performance and reliability of IT services.

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Proactive, Intelligent, and Automated IT Operations

ServiceNow IT Operations Management (ITOM) helps organizations manage and optimize their IT infrastructure by providing visibility, automation, and predictive intelligence. ITOM ensures that IT services remain available, reliable, and cost-effective by proactively monitoring systems, automating processes, and preventing outages.

Proactive Issue Resolution – Predicts and prevents outages before they impact users.
Enhanced Visibility – Provides a complete view of IT infrastructure across on-premise and cloud.
Improved Efficiency – Automates IT processes, reducing manual work.
Cost Optimization – Identifies unused or underutilized resources to optimize costs.
Better Compliance & Security – Ensures IT assets follow security and regulatory policies.